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Support

Having an issue? Check the frequently asked questions below to see if your question has been asked before. Don’t see a proper answer to your question? Shoot us an email and we’ll see what we can do to help you out.

Note to Java 7 Users

In theory, Get Organized should work just fine if you are running Java 7. However, there are still many known issues with Java 7 itself, and in certain builds and for different platforms there have been reports that many Java applications, including Get Organized, do not behave the same way they did with Java 6. These are rare cases, but if you use Get Organized and are experiencing an issue that is not listed below, try downgrading to Java 6. You can download it by clicking here.

Frequently Asked Questions

Downloading, Installing, and Updating

Getting Started

Terms

Courses

Assignments

Events

Sorting and Filtering

Grades

Downloading, Installing, and Updating

Q. What operating system/additional software do I need on my computer to install and run Get Organized?
A. Get Organized will run on any operating system (Windows, Mac, Linux distributions, Unix distributions, etc.)–it’s one of its largest advantages over other organizational software. It does require that the system you’re running on has Java 1.6 or higher installed on it. A sufficient version of Java comes pre-installed on almost all new computers. However, some computers may not have it, or their version of Java may be too old to run Get Organized. If this is the case, you can still use Get Organized, but you’ll need to upgrade to the latest version of Java first. Don’t worry, Java, just like Get Organized, is free to download and install! Get the latest version of Java from www.java.com/download.

Q. Why do I need Java to run Get Organized?
A. Since Get Organized was developed from the onset with cross-platform (being able to work on any operating system) functionality and mobility as a key component, Java was the most logical choice for development since it is widely accepted and distributed at no cost. The setback of this is that Java must be installed on any computer trying to run Get Organized. This is hardly a setback, however, since Java comes by default on almost all new computers, and it is a fast and free download to the systems that don’t already have it.

Get Organized does require that your Java version is 1.6 or higher. Get the latest version of Java from www.java.com/download.

Q. Which version should I download and install?
A. If you plan on using Get Organized primarily on one computer, or if you’d like multiple users on the same computer to be able to use Get Organized (from multiple User Accounts), download the Windows or Mac installation. The Portable version is meant to be used if you’d like to put Get Organized on a flash drive, network drive, or something like Dropbox.

Additionally, the Windows and Mac installation versions will only run on the selected operating system. The Portable version is a Java executable that can be run from any operating system that is running Java 1.6 or higher. For instance, you can put Get Organized Portable in your Dropbox folder and access the application (and all of your user data) from a computer running Windows, Mac, Linux, etc.

Q. The update failed. How else can I update to the latest version?
A. Manually installing the latest version of Get Organized accomplishes the same thing as allowing the updater to run automatically. Therefore, if the automatic update fails, all you need to do is download the latest version of Get Organized from the Get Organized website and install it in the same way you did originally.

Q. Why won’t Windows allow the new update to be installed?
A. This issue most commonly portrays itself as a dialog before the installation of the update begins. Usually simply clicking “Ok” will allow the update to install itself without any issues. However, if problems persist, or if Get Organized is not actually updated, restart your computer and try updating Get Organized manually.

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Getting Started

Q. Why won’t Get Organized launch?
A. If you’re getting a warning message saying Get Organized cannot be launched, it’s possible that you do not have Java installed, or that your version of Java is older than version 1.6. Download and install the latest version of Java from www.java.com/download.

If you’re not getting any warning message, and Get Organized simply won’t launch, it may be that Get Organized was not closed properly the last time it was used. To ensure no instances of Get Organized are still running in the background, you’ll want to restart your computer.

Q. Why does Get Organized hang on the “Loading …” screen?
A. This is a rare issue that may occur in v1.06 and earlier of Get Organized when used with some versions of Java 7 and occasionally Java 6. The issue is resolved in Get Organized v1.07, so download and install the latest version of Get Organized by clicking here to resolve the issue.

Q. How do I get the Getting Started window to appear again?
A. From the Help menu select “Getting Started”. If you’d like the Getting Started window to continue showing each time you open Get Organized, select the checkbox in the lower-left corner of the window.

Q. How do I backup/restore Get Organized to/from another computer?
A. If you’d like to transfer your Get Organized schedule from one computer to another, you can backup your entire schedule to a single .gbak file, transfer the file to the new computer, and restore your entire schedule from the .gbak file. Since Get Organized is account based, this technique can also be used to transfer Get Organized data from one User Account on a computer to another.

“Backup” and “Restore from Backup” can be accessed through the File menu of Get Organized.

Q. Can I merge two backups/How do I import from a backup?
A. If you would like to merge your current schedule with another schedule, all you need to do is backup the second schedule to a .gbak file. Then, in the version of Get Organized you’d like to merge with, select File->Import from Backup… to merge specific elements of the backup file with your current schedule. Select all items that you’d like to be imported. This can be particularly useful if you are in the same class with a friend, or if several friends are in the same major and several of the same classes within a term.

If you’d like a backup copy of the merged schedule, simply create a new backup file after importing and merging your schedules.

Q. Can I convert my schedule to a hard copy or a PDF format?
A. You can easily print your schedule at any by selecting File->Print… If you’d like to “print” your schedule to a PDF format, you’ll need a PDF printer installed–usually a PDF or some sort of document printer comes default with the Microsoft Office suite, otherwise you can find a free one by Googling it.

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Terms

Q. How do I edit a Term after I’ve created it?
A. To edit a Term, double-click on the Term (or right-click and select “Edit Term…”) shown in the left panel. You can also select “Edit…” from the Term menu. These three methods will simply launch the Terms and Courses window; Terms can be added, edited, and removed by clicking on the “Courses” button to launch the Terms and Courses window.

Q. How do I add a Course to a Term?
A. To add a Course to a particular Term, right-click on the Term shown in the left panel and select “Add Course”. Courses can be added, edited, and removed by clicking on the “Courses” button to launch the Terms and Courses window.

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Courses

Q. Why can’t I add a Course?
A. Courses can only be added once at least one Term is available to add the Course to. If no Terms are shown in the left panel, then all “Add Course” buttons will be disabled until you add at least one Term.

Q. How do I edit a Course after I’ve created it?
A. To edit a Course, double-click on the Course (or right-click and select “Edit Course…”) shown in the left panel. You can also select “Edit…” from the Course menu. These three methods will simply launch the Terms and Courses window; Courses can be added, edited, and removed by clicking on the “Courses” button to launch the Terms and Courses window.

Q. How do I add an Assignment to a Course?
A. To add an Assignment to a particular Course, right-click on the Course shown in the left panel and select “Add Assignment”. In Calendar View, you can also right-click on the day you would like to add the Assignment to and select “Add Assignment”.

Q. My Course has different meeting times for days X and Y. How can I show this?
A. Get Organized does not have support for Courses that meet on different times throughout the week, unless the alternate meeting time is a Lab for the Course. However, you can show that the Assignments for that course are due at a different time when adding them to your schedule. Simply change the due time of the Assignments that are due on the days on which the class meets at a different time.

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Assignments

Q. Why can’t I add an Assignment?
A. Assignments can only be added once at least one Course has been created. If no Courses are shown in the left panel, then all “Add Assignment” buttons will be disabled until you add at least one Course.

Q. What is a “Type”?
A. A Type is a way to group similar Assignments within a Course. Assignment Types have a grading weight attached to them. All Assignments sharing the same Type within a Course then share the same grading weight. Each Course has its own set of Types, but Types cannot be shared between Courses. For instance, if Chemistry and Biology both have a “Quiz” Type, that Type must be added to both Courses.

Types can be added, edited, and removed by clicking on the Courses button to launch the Terms and Courses window; in the Courses section, click on “Grading Scale”.

Q. Why is my “Type”/”Textbook” list is empty?
A. If, in the Assignment Details panel, the Type/Textbook list is empty, you have not added any Types/Textbooks to the Course the Assignment is attached to. Each Course has its own set of Types/Textbooks, but Types/Textbooks cannot be shared between Courses, and only Types/Textbooks added to that Assignment’s Course will be shown in the list.

Types and Textbooks can be added, edited, and removed by clicking on the Courses button to launch the Terms and Courses window; in the Courses section, click on “Grading Scale” or “Textbooks”.

Q. Why is the “Type” column empty in List View?
A. If certain Assignments show an empty cell for their Type, you have not selected a Type from the list in the Assignment Details panel on the right. If the Type list is empty, read the FAQ Why is my “Type”/”Textbook” list is empty.

Q. How do I change the color of an Assignment?
A. Assignment coloring is dependent on what Assignment coloring scheme is set: due date, Course, or priority. To change priority coloring, change the priority of the Assignment. To change due date coloring, change the due date of the Assignment–the closer the Assignment is to due, the brighter red the Assignment will be (according to default coloring). To change the Course coloring of the Assignment, change the color attached to the Assignment’s Course.

Q. Why can’t I click on the “Ask Instructor” button?
A. If the “Ask Instructor” button is disabled, the currently selected Assignment’s Course does not have an Instructor’s email address set, or an Assignment/Course is not selected.

Q. Are there ways to color-coordinate my Assignments other than by their Course’s color?
A. Assignment coloring is dependent on what Assignments coloring scheme is set: due date, Course, or priority.

Q. Why does the total weight for my Grading Scale add up to 99.## instead of 100%?
A. Your professor likely has items in the Grading Scale that are equal to numbers with repeating decimals, for instance 8.33 or 16.66. While these numbers only display two decimal places, in reality the decimal numbers (3s and 6s in our example) are actually continuing to infinity. Get Organized, however, truncates these numbers after two decimal places. By truncating these numbers, rounding errors are incurred. These errors are hardly enough to substantially affect your final grades, and you will likely not even notice them when you are looking at the Grade Book.

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Events

Q. How are Assignments and Events related?
A. Events are meant to be like Assignments but without any attachment to a Course. So, Assignments and Events are not related.

Q. Can I tie an Event to a Course?
A. Since Events are meant to be like Assignments but without any attachment to a Course, no, you cannot tie an Event to a Course.

Q. Why does my categories list only have “Default”?
A. If, in the Event Details panel, the Category list only has the default value, you have not added any additional categories in the Settings window.

Categories can be added, edited, and removed from the Preferences section of the Settings window.

Q. How do I change the color of an Event?
A. Event coloring is dependent on what Event coloring scheme is set: due date or Category. To change due date coloring, change the due date of the Event–the closer the Event is to due, the brighter red the Event will be (according to default coloring). To change the Category coloring of the Event, change the color attached to the Event’s Category in the Settings window.

Categories can be added, edited, and removed from the Preferences section of the Settings window.

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Sorting and Filtering

Q. Are there ways to sort Assignments/Events in List View other than by their due date?
A. Assignments/Events can be sorted by completion, task name, Course/Category, due date, or grade. To sort the list, simply click on the column header or the column that you wish to sort.

Q. How do I switch the way things are sorted (ascending/descending order)?
A. Click on the column header of the column currently being sorted to invert the way that it is being sorted.

Q. Why can I only see Assignments from one Course?
A. If you can only see Assignments for a single Course, you likely have a Course selected from the tree in the left panel. Selecting the Term instead of the Course will show all Assignments from all Courses within the Term.

You also may have one of the filters at the top of the view selected. To ensure no filters are selected, select “Both” and “All”.

Q. Why can I only see Assignments/Why can I only see Events?
A. The Assignments/Events filter at the top of the view is selected. To ensure no filters are selected, select “Both” and “All”.

Q. Why don’t many of my Assignments or Events appear anymore?
A. A filter may be enabled, or you may have only a single Course selected instead of the entire Term. Select the Term instead of the Course from the Term tree in the left panel. To ensure no filters are selected, select “Both” and “All”.

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Grades

Q. Why is my Term/Course grade reported as “N/A”?
A. You Term/Course grade can only be calculated if enough grading information is given. If a Term/Course reports “N/A” as its grade, there is not enough grading information to accurately calculate a grade for that Term/Course. In order to best ensure that this does not happen, make sure to build a Grading Scale for each Course, and make sure to tie each Assignment to its relevant Type. If no a Type does not have any Assignments attached to it, it cannot calculate its grade, the Course cannot calculate its grade, and so on.
Q. How are my grades calculated?
A. Your grades are calculated using grades set for completed Assignments and weights specified in the Grading Scale for each Course. If an Assignment is not marked as completed, or if a grade is not given for a completed Assignment, that grade will not be included in the calculation for the Courses grade.

Q. How accurate are my grades?
A. Your grades are as accurate as they can be with the weights given. Grades will usually be within 5% of your actual Course grade. Differences in grades are a reflection of inconsistencies not always shown in weights or the syllabus, extra credit, and grade curves granted by the professor.

Q. Does a grade for a Course account for incomplete Assignments?
A. No, if an Assignment is not marked as complete, or is marked as complete but is not given a grade, it will not be counted against the average Course grade. The Course grade will still be calculated accurately, compensating accurately for incomplete Assignments.

Q. After I enter a grade for an Assignment, how do I recalculate my overall grades?
A. Your grade is recalculated each time it is shown, so when you enter a grade for an Assignment, the next time the Course or Term details are shown or the Grades window is launched, the grade will be recalculated.

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